Customer reviews of Westfield Prestige Cars
At Westfield Prestige Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Westfield Prestige Cars
Based on 229 customer reviews
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5
By janine e on 18 July 2021 | Purchase not verified
Great experience, super professional, fair pricing, great car and these lovely gentleman even delivered my car to Harrogate. It was a pleasure to deal with both Andy and Keiren. Thank you so much
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5
Setting the standard
By Matthew M on 28 May 2021 | Purchase not verified
We recently bought a Cayenne from Westfield and have to say, the service was spot on, they were honest and you really felt that they valued our custom. It restores faith in used marque dealers. A+++
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5
Reallly bad attitude despite thier good reviews
By Anonymous on 21 May 2021 | Purchase not verified
Sold us a minin that developed numerous problems , contacted them in good faith to ask if they would be willing to help us as it was a major repair , quite frankly astounded by thier attitude , rude ,dismissive and very un helpfull , got really aggressive with me even though I was polite but firm , very surprised with there couldn’t careless attitude seeing as we choose them because of thier good reviews and were told when we visited them to buy the car that nothing was to much trouble , completely opposite to the attitude I uncounted when contacting about them about the car when things went wrong , obviously just can’t do enough fir people that have no problems ? Have had to make a claim through the finance company to sort the problem as they were unwilling to help in anyway , refused to even answer my call or messages , appalling cutstomer service
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5
Brilliant service and aftersale care
By Victor C on 15 January 2021 | Purchase not verified
Just brilliant from the moment we got there. No fuss, keys handed over for test drive straight away, detailed information, knew the vehicle, quick sale and amazing car! Even went back after 3 weeks with a minor problem which they sorted promptly and free of charge! Would not hesitate to use again. Excellent!
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5
A perfect buying experience
By Oliver M on 30 December 2020 | Purchase not verified
Rang up in the morning and drove the car away that same afternoon. The car is exactly as described and you couldn’t pick a fault on it at all, likewise all the other cars on the court were of a very high standard. This is a really great family run business owned by people who clearly love their cars. We received a very pleasant and friendly service. They left us with the key to look around the car on our own and were more than happy to let us take it on a test drive too with no pressure to purchase at all. In all, it was a faultless experience from start to finish and I would certainly buy from them again or recommend them to anyone else.
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5
If I could give 10 stars I would
By Sean P on 18 December 2020 | Purchase not verified
Turned up to view a car at 2pm they bent over backwards to have the car ready for me the same day, incredible customer service, as someone who suffers with anxiety I felt comfortable the whole time, couldn't reccomend more. 10 *s
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5
Outstanding!
By danielle M on 12 December 2020 | Purchase not verified
Bought a stunning car from here today and I cant express how amazing the gentlemen were and there customer service was outstanding! They were very polite and helped me with all the information I needed regarding the car. Would highly recommend them to family and friends. Thank you so much
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5
Excellent after sales service
By Marc P on 18 August 2020 | Purchase not verified
Bought a Rangerover Evouque and had a brake warning light up after a month. Phone them up and they arranged a repair at a local garage to save me driving 100 miles back. All sorted now free of charge can't say fairer then that.
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5
1st class garage to deal with 5 star
By Dennis F on 10 August 2020 | Purchase not verified
Brilliant company to deal with collected my discovery sport on Sunday morning after they had held it for me the car is absolutely fantastic cannot recommend them enough
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5
Friendly at first, but not if not happy
By Chris B on 15 July 2020 | Purchase not verified
I was sold an 07 plate Audi A3 by this garage. The garage and staff on first appearance seemed really friendly and I couldn’t fault the service. However the car then had issues with the clutch about 4 weeks after purchase, and whilst they were willing to fix the car they couldn’t do it within a reasonable time frame unless I went to the other side of Mansfield to a backstreet garage to get it fixed, which I ended up doing. This fix didn’t last long before the clutch still continued to stick and also then had another issue. After I was clear I wanted a refund for the car, the friendly staff all of a sudden we’re not so friendly and became quite difficult when I wanted my money back. I ended up having to sell the car back to them for £700 less than I paid because I didn’t have the time to do anything else. Wouldn’t recommend based on the above.