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Customer reviews of Westfield Prestige Cars

At Westfield Prestige Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Westfield Prestige Cars

Westfield Prestige Cars
5
5.0

All 366 customer reviews

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  • 5

    Brilliant service and aftersale care

    By Victor C on 15 January 2021 | Purchase not verified

    Just brilliant from the moment we got there. No fuss, keys handed over for test drive straight away, detailed information, knew the vehicle, quick sale and amazing car! Even went back after 3 weeks with a minor problem which they sorted promptly and free of charge! Would not hesitate to use again. Excellent!


  • 5

    A perfect buying experience

    By Oliver M on 30 December 2020 | Purchase not verified

    Rang up in the morning and drove the car away that same afternoon. The car is exactly as described and you couldn’t pick a fault on it at all, likewise all the other cars on the court were of a very high standard. This is a really great family run business owned by people who clearly love their cars. We received a very pleasant and friendly service. They left us with the key to look around the car on our own and were more than happy to let us take it on a test drive too with no pressure to purchase at all. In all, it was a faultless experience from start to finish and I would certainly buy from them again or recommend them to anyone else.


  • 5

    If I could give 10 stars I would

    By Sean P on 18 December 2020 | Purchase not verified

    Turned up to view a car at 2pm they bent over backwards to have the car ready for me the same day, incredible customer service, as someone who suffers with anxiety I felt comfortable the whole time, couldn't reccomend more. 10 *s


  • 5

    Outstanding!

    By danielle M on 12 December 2020 | Purchase not verified

    Bought a stunning car from here today and I cant express how amazing the gentlemen were and there customer service was outstanding! They were very polite and helped me with all the information I needed regarding the car. Would highly recommend them to family and friends. Thank you so much


  • 5

    Excellent after sales service

    By Marc P on 18 August 2020 | Purchase not verified

    Bought a Rangerover Evouque and had a brake warning light up after a month. Phone them up and they arranged a repair at a local garage to save me driving 100 miles back. All sorted now free of charge can't say fairer then that.

    Reply from Westfield Prestige Cars on 21/08/20

    Thank you for your review based on your experience of after sales care... many thanks


  • 5

    1st class garage to deal with 5 star

    By Dennis F on 10 August 2020 | Purchase not verified

    Brilliant company to deal with collected my discovery sport on Sunday morning after they had held it for me the car is absolutely fantastic cannot recommend them enough

    Reply from Westfield Prestige Cars on 21/08/20

    Thank you for your review


  • 5

    Friendly at first, but not if not happy

    By Chris B on 15 July 2020 | Purchase not verified

    I was sold an 07 plate Audi A3 by this garage. The garage and staff on first appearance seemed really friendly and I couldn’t fault the service. However the car then had issues with the clutch about 4 weeks after purchase, and whilst they were willing to fix the car they couldn’t do it within a reasonable time frame unless I went to the other side of Mansfield to a backstreet garage to get it fixed, which I ended up doing. This fix didn’t last long before the clutch still continued to stick and also then had another issue. After I was clear I wanted a refund for the car, the friendly staff all of a sudden we’re not so friendly and became quite difficult when I wanted my money back. I ended up having to sell the car back to them for £700 less than I paid because I didn’t have the time to do anything else. Wouldn’t recommend based on the above.

    Reply from Westfield Prestige Cars on 16/07/20

    We are very sorry to hear that you are not happy with your experience of visiting our garage and buying a vehicle from us... it is never our intention to make purchasing a vehicle from us an unhappy one. It is very difficult for us to rectify your opinion of us 16 months after you have purchased a vehicle from us; may I kindly ask why it has taken so long to make this review. The 'backstreet' garage you refer to is actually a very well respected mechanic in our area with over 40 years experience; you were offered an appointment within his own appointment booking system. If you wish to discuss any of this issues in your review we would be more than happy to talk with you Regards Andy


  • 5

    Superb service

    By Jamie J on 02 June 2020 | Purchase not verified

    Excellent customer service and very efficient. Car was immaculate and well presented

    Reply from Westfield Prestige Cars on 15/07/20

    Thank you for your review :)


  • 5

    Buying remotely during lockdown

    By Joshua C on 13 May 2020 | Purchase not verified

    Really helpful, confirmed money transfers straight away and was able to deliver too.

    Reply from Westfield Prestige Cars on 15/07/20

    Thank you for your review


  • 5

    Excellent Level of Service

    By David L on 15 April 2020 | Purchase not verified

    I received an excellent service from Westfield Prestige Cars, from original my point of contact to the collection of the car, which was 5 hours, They went over and above the expected level of service and everything was perfect from start to finish. Very Happy.

    Reply from Westfield Prestige Cars on 18/04/20

    Thank you for your lovely review


Westfield Prestige Cars

Telephone:
01623 720202 07970 126794

Opening times

Monday 09:00 - 17:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:30
Thursday 09:00 - 17:30
Friday 09:00 - 17:30
Saturday 09:00 - 17:00
Sunday 11:00 - 14:00

Westfield Prestige Cars

Address:
1 Sutton Road,
Kirkby In Ashfield,
Kirkby In Ashfield,
Nottinghamshire,
NG17 8GR