Customer reviews of Westfield Prestige Cars

By Jody S on 30 August 2019 | Purchase not verified

brought a bmw 1 series of them at the end of april , had nothing but trouble with car i have payed for a new water pump new drive shafts and seniors also had to pay for a new air conditioning pump , also had to replace the tensioner and belts keep snapping so over all had to pay around £2000 to fix them and still had loads off problems , so was advise to scrap the car in the end , after paying £3000 to them 4 months ago every disappointed as i only got 28 days warranty , i understand why this person traded this car in to them now as the car add some serious problems

Reply from Westfield Prestige Cars on 03/09/19

We are extremely disappointed to receive this review, as a family business we do pride ourselves on looking after our customers both at point of sale and after care. Please accept our sincere apologies.

By Steve B on 10 August 2019 | Purchase not verified

Bought a car from Westfield a couple of weeks ago and wanted to drive and see what car was like before writing a review as i have never bought from a car dealer before. The car a Mercedes CLS63 AMG was the car in question, the advert and phone call about it was exactly as described, the team were very friendly and welcoming i felt totally at ease with them and felt no pressure put on me to purchase. The car was better than I ever expected and they even supplied mats, new MOT, it was recently serviced, 1/4 tank of fuel along with a run through of the systems and functions of the vehicle. Full marks to Westfield Prestige Cars 10/10 great customer care and I would recommend to others and would definitely use again. Thanks Westfield

Reply from Westfield Prestige Cars on 16/08/19

Thank you for your review... it would be great to help you in the future... you know where we are.

By Andrew H on 20 July 2019 | Purchase not verified

Great friendly service, very patiant with m as i picked through what i wanted, car was immaculate. The quality of cars is advertised in the name. If i ever have need to purchace another car in the future this is the 1st place i will look. Thanks very much

Reply from Westfield Prestige Cars on 02/08/19

Thank you for your review and we look forward to helping with your next car purchase in the future. Kindest regards

By Brian W on 22 February 2019 | Purchase not verified

Having viewed several Honda CR-Vs in the London area, the search was widened in pursuit of a carefully driven & well maintained example. Two 300 mile round trips later, the right vehicle was found, purchased & driven away from Westfield Prestige Cars, a family run business. The knowledge, courtesy & time which was afforded in viewing & purchasing was appreciated. A pleasant manner & understanding of requirements together with efficiency in admin helped the purchase to a happy conclusion. 1500 miles & a month later, it is apparent that it was the right decision to purchase this vehicle from Westfield Prestige Cars.

By Andy G on 08 November 2018 | Purchase not verified

bought my Mercedes AMG without seeing it beforehand. when I went to pick it up it was in exactly the condition I was told it was. the car was perfect, the whole experience was hassle free and the dealer was a pleasure to deal with. Highly recommended !!

Reply from Westfield Prestige Cars on 08/01/19

Apologies for the delay... thank you for your lovely review Kind regards Sharon.

By Jacqueline R on 05 July 2018 | Purchase not verified

Fantastic garage to buy a car from very helpful and friendly nothing was any trouble

By Leanne M on 01 June 2018 | Purchase not verified

I recently purchased my vehicle from this dealer and absolutely love the car. The owner arranged finance for me and this was dealt with promptly and efficiently. My car is just great and would definitely recommend this dealer to my friends.

By Paul K on 28 January 2018 | Purchase not verified

Bought Jaguar XJ Portfolio from Westfield last week. Negotiation was painless with various finance options discussed. Eventually agreed on a deal and all paperwork and finance was sorted whilst I waited - which was good as I had travelled some distance to test drive the car. Overall a great experience! Thanks!

By David M on 14 January 2018 | Purchase not verified

Just purchased a 5 series BMW from this garage and I cannot recommend them highly enough, they are Honest and genuine, the car was in the exact perfect condition they promised me, I would highly recommend buying a car from this place and after looking around the fore court I could see how high the quality of the cars are that they choose to sell, all of them were in perfect condition and well cared for

By Danielle D on 02 September 2017 | Purchase not verified

Found my ideal car at Westfield. Low mileage and in pristine condition. Andy was friendly and honest and had a really relaxed approach to car sales , making the whole process smooth and easy. Overall a great car, for a great price with great service.